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Care Orchestration

Orchestrate the full episode of care

From first referral to discharge, Zera runs the process: intake, scheduling, assignments, surveys, and escalations.

The Episode Arc Every Step Logged
  1. Onboard
  2. Treat
  3. Monitor
  4. Progress
  5. Discharge
  6. Get paid
6 Stages, onboard to paid
1 Standard of care
100% Of steps logged

The care is good. The process is what breaks.

Referrals stall. Follow-ups slip. Quality varies from clinician to clinician. Zera orchestrates the full episode so your standard of care holds on every visit. Every step is logged, so you can see exactly where to improve.

What this changes

  • Every step timestamped and auditable
  • One standard of care, every clinician
  • Referrals scheduled against measurable SLAs
  • Escalations reach a human instantly

How it works

1

Onboard

Referrals are routed and scheduled against your SLAs. Patients onboard from their phone.

2

Deliver & monitor

Assignments, surveys, and monitoring run on schedule, in clinic or virtually.

3

Progress & discharge

Outcomes fire at milestones, escalations reach a clinician, and discharge closes with proof.

One orchestrator. Four agents.

Zera routes every step of the episode to the agent built for it.

Care Orchestration
Routes every step

What orchestration covers:

  • Referral intake and routing
  • SLA-governed scheduling
  • HEP delivery and follow-up
  • Automated surveys and outcomes
  • Escalation to a human
  • Device logistics and remote monitoring

HIPAA Compliant · Enterprise-Grade Security

256-bit encryption · Full BAA included

See your whole episode, orchestrated

Book a walkthrough and watch a full episode run as one process.